The joy of a photobook

Remember my frustration last week with the photobook ordered at Qphoto? I got it at last by lunchtime Friday and not only had the branch manager of the Pro-shop to listen to my complaints, but also the Sales and Marketing Manager Liezel Geyser Hahn. Really if this was the first time, I would have let it go, but the effort my yearly calenders take has build up a history of frustrations. They listened to my rant, asked for suggestions and promised to look at them. For me, it boils down to time - I do not have time to go there if it is not completed. I suggested in very busy times, to promise items for a day later if needed, rather than not delivering. And a tracking system so that you can inform clients if work will not be completed. I also pointed out their rather tarnished social media image, which they are well aware of. I got the impression that my comments were listened to and that actions will be taken. I also have Liezel's email and phone number - so give me a shout if you have a problem! LOL!

Onto the book itself - I am ecstatic! It is beautiful. A true reflection of our year - and the great thing is that the special has been extended for another month. So until the end of April you still get that 20 pages extra. So guess who is frantically doing a 2009 book before we go on our little holiday? The added bonus is that while doing these you live through those wonderful memories once again. The kids love it - the Princess has asked every day to page through it. My mom was amazed - she has never seen something like this. So, I leave you with pictures of our book - for now, I am a happy customer. We will see how the service goes the second time around.

BTw - I have decided to revive the old photo blog - to my shame I am not managing a project 365 again this year, but I have many nice photos that do not specifically find a place here, so for a (I hope) daily quick photo fix, and much shorter posts - check out Captured by Cat.