Tuesday 12 April 2011

The joy of a photobook

Remember my frustration last week with the photobook ordered at Qphoto? I got it at last by lunchtime Friday and not only had the branch manager of the Pro-shop to listen to my complaints, but also the Sales and Marketing Manager Liezel Geyser Hahn. Really if this was the first time, I would have let it go, but the effort my yearly calenders take has build up a history of frustrations. They listened to my rant, asked for suggestions and promised to look at them. For me, it boils down to time - I do not have time to go there if it is not completed. I suggested in very busy times, to promise items for a day later if needed, rather than not delivering. And a tracking system so that you can inform clients if work will not be completed. I also pointed out their rather tarnished social media image, which they are well aware of. I got the impression that my comments were listened to and that actions will be taken. I also have Liezel's email and phone number - so give me a shout if you have a problem! LOL!

Onto the book itself - I am ecstatic! It is beautiful. A true reflection of our year - and the great thing is that the special has been extended for another month. So until the end of April you still get that 20 pages extra. So guess who is frantically doing a 2009 book before we go on our little holiday? The added bonus is that while doing these you live through those wonderful memories once again. The kids love it - the Princess has asked every day to page through it. My mom was amazed - she has never seen something like this. So, I leave you with pictures of our book - for now, I am a happy customer. We will see how the service goes the second time around.


BTw - I have decided to revive the old photo blog - to my shame I am not managing a project 365 again this year, but I have many nice photos that do not specifically find a place here, so for a (I hope) daily quick photo fix, and much shorter posts - check out Captured by Cat.

15 comments:

  1. What an awesome idea! Looks like it came out really beautifully!

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  2. What a beautiful keepsake to have!! We had one done for Isabella's naming ceremony.
    I'm an avid scrapbooker - but have not had ANY time since Bella arrived. This would make a lovely alternative!
    x

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  3. My thoughts exactly - I really do not have the time to scrap, so this is like faster, electronic scrapping.

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  4. Stunning! I love it and am definitely going to steal your idea!!!

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  5. Your photobook came out so nicely. I really need to start sifting through all the kids photos so I can do one this year too...it's one of the items on my Happiness Project and your heading really rings true for me, something like this can bring alot of joy to yourself and to friends / family :)

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  6. With the stunning photos you take this is just the right way to preserve the memories...gorgeous.

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  7. It really looks like a stunning book! Glad you got it sorted, and that they listened to your complaints!

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  8. The photobook is a fantastic idea. Way better than a regular coffee table book.

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  9. Am going to email you to ask you to talk me through this. WOuld love to get one done but am seriously doff. Will they be able to send it directly to me do you think? Will you mail me when you have amo?

    It is gorgeous. xxx

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  10. Looks like it came out great! Good job on making sure it did!

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  11. Sorry you had to have that horrible experience. I have only used Photobox.uk...see Germany has one as well under that name I must look into as it will save on the deliver costs...but also amazing books such good quality.
    I too love photo books and do many for clients of shoots I do for them, and of course when I can a book for me...need to do one of my daughters pregnancy and baby..

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  12. Beautiful! Off to check out that link and maybe do a 2010 one myself. Thanks for sharing!

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  13. That looks amazing!! So glad it turned out so well. I haven't found time to scrapbook in years. I have stuff to do digital scrapbooking but haven't even done that. I keep telling myself to make a photo book like this but haven't done that either. maybe this summer I'll finally make few!

    ~*~*~*~*~
    April is Autism Awareness Month. I'm dedicating my blog all month long to Autism.
    www.barbaramanatee.blogspot.com

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  14. Wow! That looks really great.

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So what's on your mind?